Back Office Extreme (BOX) was a complete redesign of the Online Business Center used by our Independent Brand Partners. It was a CRM tool used by thousands to Build their business, Track their team, view current and upcoming Events, share marketing materials, Learn prospecting techniques and even Shop for products.
The objective of Back Office Extreme was to re-design the interface so that it was easy to use, proactive, intuitive, responsive, minimal navigation and customized to the users needs.
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UX Challenge | UX Solution
Top vs. Left Navigation
How do we decide what Navigation model works best for this case?
We take into consideration, language localization, secondary menus, & UI patterns that our users are used to.
Advanced Search vs. Filtered Search
How do we determine the best search method for the Contacts and Resource page?
Advanced Search is often overlooked, or avoided because it sounds difficult, more users will actually use the filtered navigation because you don't have to leave the page, it is quickly accessible, and easy to use.
Language Localization Fonts
How do we accommodate international users?
Research most commonly used fonts in that region. (Korea - Nanum Gothic, Japan - Yu Gothic, Hong Kong - YaHei)